ClearNotice terms of service

1. Acceptance of these terms

These Terms of Service ("Terms") are a binding agreement between you and[RAISON SOCIALE], a company organized under the laws of France, registered with the RCS of [VILLE] under number [NUMÉRO]("ClearNotice", "we", "us"). By accessing clearnotice.com, using our free tools, uploading a document, or purchasing a product, you agree to these Terms, our Privacy Policy, and ourDisclaimer, which are incorporated by reference. If you do not agree, do not use the service.

2. The service

ClearNotice is a self-help document preparation software service. Depending on the product, the service includes: automated analysis of IRS notices you upload; plain-English explanations; general educational content and tools; and, for paid products, draft response documents, document checklists, submission instructions and deadline reminder emails, all generated by software from the information and choices you provide.

The service is not legal, tax or professional advice, and we are not a law firm, accounting firm, or tax representation firm. No professional-client relationship is created. The full description of what we are and are not is in ourDisclaimer, which you should read before purchasing.

3. Eligibility

You must be at least 18 years old and legally capable of entering a binding contract. The service is designed for U.S. federal tax notices addressed to you (or to a person you are legally authorized to assist, such as under a power of attorney). You may not upload documents belonging to third parties without authorization.

4. Your responsibilities

You agree that you are solely responsible for:

• Accuracy, the truthfulness and completeness of all information and documents you provide. Our outputs are only as accurate as your inputs;
• Review, reading and verifying every generated document, including all facts, figures and statements, before signing or sending anything. You are the author and sender of your IRS response;
• Decisions, choosing whether and how to respond to your notice, including the response strategy;
• Deadlines, knowing and meeting all deadlines applicable to you (see §6);
• Professional judgment, deciding whether your situation requires a licensed attorney, CPA or enrolled agent instead of, or in addition to, a self-help tool.

5. Payment, guarantee & refunds

Paid products are one-time purchases at the price displayed at checkout, processed by Stripe. There are no subscriptions and no recurring charges. Prices may change, but never for a purchase already made.

6. Deadlines

Deadline calculations and reminders are provided as a courtesy feature only. You remain solely responsible for identifying, verifying (against your own notice) and meeting every IRS deadline that applies to you, including allowing time for preparation, mailing and delivery. We are not responsible for missed deadlines for any reason, including service interruptions, analysis errors, email delivery failures, or your reliance on any date shown by the service. If your deadline is imminent, act immediately by the fastest available means, including calling the number printed on your notice.

7. Your content; the license you grant us

You retain all rights to the documents you upload and the information you provide ("Your Content"). You grant us a limited, non-exclusive, revocable license to host, process, transmit and display Your Content solely to provide the service to you, in accordance with our Privacy Policy (including its no-training and deletion commitments). This license ends when Your Content is deleted. The response documents we prepare for you are yours to use for responding to your notice.

8. Our intellectual property

The service, including software, design, text, guides, tools and trademarks, is owned by us or our licensors and protected by law. We grant you a limited, personal, non-transferable license to use the service for its intended purpose. You may not copy, scrape, resell, reverse engineer, or create derivative works from the service, except as permitted by law.

9. Prohibited uses

You agree not to:

• Provide false information or upload documents you have no right to use;
• Use the service to prepare fraudulent, misleading or unlawful submissions to any agency;
• Interfere with the service's operation or security, or attempt unauthorized access;
• Use automated means to access the service or extract its content at scale;
• Resell or provide the service to third parties as your own offering;
• Use the service where prohibited by law.

10. Disclaimer of warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE AND ALL CONTENT AND DOCUMENTS ARE PROVIDED"AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE OR SECURE, THAT OUTPUTS WILL BE ACCURATE OR COMPLETE, OR THAT ANY OUTCOME WILL BE ACHIEVED WITH THE IRS. SOME JURISDICTIONS DO NOT ALLOW CERTAIN WARRANTY EXCLUSIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW: (A) IN NO EVENT WILL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST DATA, OR TAX LIABILITIES, PENALTIES OR INTEREST ASSESSED BY ANY TAX AUTHORITY, ARISING FROM OR RELATED TO THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY; AND (B) OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICE WILL NOT EXCEED THE GREATER OFTHE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS BEFORE THE CLAIM ORONE HUNDRED DOLLARS ($100). THESE LIMITS APPLY REGARDLESS OF LEGAL THEORY AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

12. Indemnification

You agree to indemnify and hold us harmless from claims, damages and expenses (including reasonable attorneys' fees) arising from: Your Content; your breach of these Terms; your violation of law; or any submission you make to the IRS or any other party using documents prepared with the service.

13. Dispute resolution

Before any formal proceeding, you agree to contact us first, most issues (including refunds under §5) are resolved in days by email. If informal resolution fails within 30 days of written notice of the dispute:

[⚖️ OPTION A, ARBITRAGE US, à valider :] Any dispute will be resolved by binding individual arbitration administered by [AAA / JAMS] under its consumer rules, rather than in court, except that either party may bring qualifying claims in small claims court.YOU AND CLEARNOTICE EACH WAIVE THE RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS ACTION. You may opt out of this arbitration agreement by emailing us within30 days of first accepting these Terms, stating your name and intent to opt out.

[⚖️ OPTION B, JURIDICTIONS, alternative si l'avocat écarte l'arbitrage :] Disputes will be submitted to the competent courts, subject to any mandatory consumer jurisdiction rules that apply in your place of residence.

14. Governing law

These Terms are governed by the laws of France. If you are a consumer, this choice of law does not deprive you of the protection of any mandatory consumer-protection rules of the state or country where you reside, including, for U.S. residents, applicable state consumer-protection laws. Where §13 provides for arbitration, the U.S. Federal Arbitration Act governs the arbitration agreement itself.

15. Termination

You may stop using the service at any time and request deletion of your data per ourPrivacy Policy. We may suspend or terminate access for breach of these Terms, unlawful use, or risk to the service or other users. Sections that by their nature should survive (including §§5, 7-14) survive termination. Termination does not affect refund rights already accrued under §5.

16. Changes to these terms

We may update these Terms; the "Last updated" date above will change accordingly. For material changes, we will provide prominent notice on the site (and by email for recent purchasers) before they take effect. Changes never apply retroactively to a purchase already completed, the Terms in effect at your purchase govern that purchase.

17. Miscellaneous

These Terms (with the documents incorporated by reference) are the entire agreement between us regarding the service. If any provision is found unenforceable, the remainder stays in effect, and the provision will be enforced to the maximum extent permitted. Our failure to enforce a provision is not a waiver. You may not assign these Terms; we may assign them in connection with a merger, acquisition or sale of assets, with the protections of thePrivacy Policy following your data. Questions:clearnotice.com/contact.

18. Company information, Mentions légales

Information required under French law (LCEN, loi n° 2004-575) for website publishers:

• Publisher (Éditeur): [RAISON SOCIALE], [FORME JURIDIQUE, SAS/EURL…] with share capital of [CAPITAL] €, registered with the RCS of [VILLE] under number [NUMÉRO SIREN], VAT number [N° TVA INTRACOMMUNAUTAIRE];
• Registered office (Siège social): [ADRESSE COMPLÈTE];
• Publication director (Directeur de la publication): [NOM DU DIRIGEANT];
• Contact: clearnotice.com/contact, support@clearnotice.com;
• Hosting provider (Hébergeur): [NOM DE L'HÉBERGEUR], [ADRESSE], [TÉLÉPHONE].