ClearNotice disclaimer

1. No legal or tax advice

All content on this website, including notice guides, tool outputs, explanations generated from your uploaded documents, prepared response documents, emails, and support communications (collectively, the "Content"), is provided for general informational and educational purposes only. The Content is not legal advice, tax advice, financial advice, or any other form of professional advice, and must not be relied upon as such.

Explanations and documents generated by our software are produced by automated systems applying general rules and publicly available IRS procedures to the information you provide. They arenot a professional's analysis of your individual circumstances. Tax outcomes depend on facts we do not and cannot know. Before acting on anything you read here, consider consulting a licensed attorney, certified public accountant (CPA), or enrolled agent who can evaluate your complete situation.

2. Not a law firm or accounting firm

ClearNotice is not a law firm, not an accounting firm, and not a tax representation firm. We are not attorneys, CPAs, or enrolled agents, and we do not employ them to review your individual case. Your use of this website and our services does not create an attorney-client, accountant-client, fiduciary, or any other professional relationship. No communication with us is protected by attorney-client privilege or accountant-client privilege.

We do not represent you before the IRS, do not communicate with the IRS on your behalf, do not sign anything for you, and cannot appear for you in any audit, appeal, hearing, or court proceeding. Only licensed professionals (attorneys, CPAs, enrolled agents) may represent taxpayers before the IRS.

3. No affiliation with the IRS or any government agency

ClearNotice is a private company organized under the laws of France. We are not affiliated with, endorsed by, sponsored by, or connected to the Internal Revenue Service (IRS), the U.S. Department of the Treasury, or any U.S. or French government agency. References to IRS notices, forms, procedures and publications are made solely to describe and explain documents that government agencies send to taxpayers. IRS® and related marks are the property of their respective owners.

The official source for IRS information is irs.gov. The IRS will never charge you to understand a notice, and free help may be available to you through the IRS directly, Low Income Taxpayer Clinics (LITCs), or the Taxpayer Advocate Service.

4. Self-help service, you are in control (and responsible)

ClearNotice is a self-help document preparation software service. Our software prepares draft documents based on the information and choices you provide. You are the sole author and sender of any response submitted to the IRS: you select the response strategy, you verify every fact and figure, you sign, and you send. We do not review your documents for legal sufficiency, and we do not verify the accuracy of information you provide.

You remain solely responsible for the accuracy, completeness and truthfulness of anything you submit to the IRS. Submitting false information to the IRS can have serious consequences, including penalties and criminal liability.

5. No guarantee of outcomes

We make no representation, warranty, or guarantee about any outcomewith the IRS, including that any proposed amount will be reduced, any penalty removed, any refund released, any deadline extended, or any dispute resolved in your favor. IRS decisions depend on your facts, your documentation, applicable law, and the IRS's own processes and discretion. Any examples, statistics, or scenarios on this website describe general patterns or specific past situations and do not predict your result.

Our money-back guarantee is a commercial promise about our product(defined precisely in our Terms of Service), it is not a promise about what the IRS will decide.

6. Accuracy and currency of information

We work to keep our Content accurate and aligned with official IRS publications, and our guides display a last-reviewed date. However, tax laws, procedures, forms, penalty rates, interest rates and deadlines change frequently, and errors are possible despite our efforts. The Content is provided "as is" without warranty of accuracy, completeness, or fitness for a particular purpose. Where anything on this website conflicts with official IRS sources or the text of your own notice, the IRS source and your notice govern. Always verify time-sensitive information against irs.govor your own IRS correspondence.

7. Calculators, quizzes and free tools

Our free tools, including the deadline calculator,penalty & interest estimator, triage quiz,notice lookup, and glossary, producesimplified, educational estimates and general classifications. They use typical values and general rules, not your account data. Actual IRS calculations involve daily compounding, quarterly rate changes, your payment history, and rules these tools do not model. Tool outputs are not a determination of your deadline, your penalty, or your required action,the figures and dates printed on your own IRS notice and transcript always govern.

8. Deadlines are your responsibility

IRS deadlines are established by your notice and by law, not by us. While our paid service includes deadline reminders as a courtesy, you remain solely responsible for knowing and meeting every deadline that applies to you, including confirming the deadline printed on your notice, allowing for mailing time, and ensuring actual delivery. We are not liable for any consequence of a missed deadline, including deadlines missed due to service interruptions, email delivery failures, or processing delays. If a deadline is imminent, act immediately, including by calling the number on your notice, rather than waiting on any software or support response.

9. When you should hire a licensed professional

Self-help document preparation is appropriate for many routine notice responses. It isnot appropriate for every situation. We strongly encourage you to consult a licensed attorney, CPA, or enrolled agent, and our service is not a substitute for one, if any of the following applies:

• You are under criminal investigation, or fraud is alleged or suspected;
• You intend to petition the U.S. Tax Court or are involved in any litigation;
• You are facing an in-person audit or a revenue officer has been assigned to your case;
• The amounts at stake are large relative to your finances, or business entities are involved;
• You need someone to represent you or communicate with the IRS on your behalf;
• Your situation involves innocent spouse relief, offers in compromise, bankruptcy, or foreign assets;
• You simply do not feel confident acting on your own after reading your explanation.

Free or low-cost professional help may be available throughthe Taxpayer Advocate Serviceand Low Income Taxpayer Clinics (LITCs).

10. Testimonials and examples

Testimonials and case examples on this website reflect individual experiences with our product. They are not typical-result claims and do not guarantee, promise or predict any outcome in your case. Amounts, reductions and timeframes mentioned are specific to the facts of those situations. We do not compensate customers for reviews.

11. Relationship to our Terms of Service

This Disclaimer is incorporated into and forms part of our Terms of Service, which also contain important provisions on warranties, limitation of liability, and dispute resolution. By using this website or our services, you acknowledge that you have read and understood this Disclaimer. If you do not agree with it, do not use the website or services. Questions? Contact us.